Privacy Policy & Legal Notice

This page outlines how we collect, use, and protect your personal information, and sets out the terms under which you may use this website. If you have any questions about this notice, please contact us.

What Data We Collect

• We may collect and process the following information:
• Name
• Email address
• Company name (if provided)
• IP address
• Website usage data (via cookies or analytics tools)
• Information submitted via contact forms

How We Use Your Data

• We use your data to:
  • Respond to enquiries and provide services
  • Improve our website and user experience
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

Legal Basis for Processing (Under GDPR)

We rely on the following lawful bases:

• Consent — for marketing communications
• Contract — when you engage our services
• Legitimate interests — to run and grow our business
• Legal obligation — when required by law

Data Storage and Security

We take appropriate technical and organisational measures to protect your data. Your information is stored securely and is only accessible by authorised individuals.

Sharing Your Data

We do not sell your personal information. We may share data with:

• Trusted service providers (e.g., website host, analytics tools)
• Legal authorities, if required by law

These parties are required to maintain confidentiality and comply with data protection laws.

Cookies

Our website uses cookies to understand how visitors interact with the site. You can choose to accept or reject non-essential cookies when you visit.

Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at info@better-ops.co.uk.

Terms of Website Use

By using this website, you agree to the following terms:

• Intellectual Property
  • All content, branding, and visuals on this site are the property of Better Ops unless stated otherwise. You may not copy, distribute, or use any material without prior written permission.
• Liability Disclaimer
  • All content provided is for general information only. We do our best to ensure accuracy, but we are not liable for any loss or damage arising from reliance on website content.
• External Links
  • Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
• Changes to Terms
  • We may update this page occasionally. Please review regularly to stay informed of any changes.